FAQs

How will my order be delivered?
Your order will be delivered via Best Courier Service to your doorstep. For Cash on Delivery (COD) orders, the courier will collect payment upon delivery.

How long will my order take to arrive?
Orders typically arrive within 1-3 working days.

What are your shipping charges?

  •     Free delivery on orders over Rs.3000. across Pakistan.
  •     Rs.199 shipping fee for orders under Rs.3000.

What payment methods do you accept?
We currently accept Cash on Delivery (COD).

How can I check the status of my order?
Order status updates will be sent to you via email. After placing your order, you’ll receive an email confirmation, followed by an email with tracking details once your order has been dispatched.

Do you offer international shipping?
No, we do not offer international shipping at the moment.

Can I cancel my order?
Yes, you can cancel your order before it is dispatched by contacting Customer Care with your order number. You can also cancel your order online using your login details before it is fulfilled.

How do I use my voucher code or gift card?
Add the products you want to your cart, enter the voucher code in the "Voucher" box, and click 'OK.' The final order amount will update automatically.