Rerurn & Refund Policy

Return Policy:

1. What if I wish to return my product?

At Evento, we want you to be fully satisfied with your purchase. If, for any reason, you find your product unsatisfactory and wish to request a refund, simply follow the steps below:

  • Return Process: Send or courier the product back to our office address. The specific return address will be provided to you once your return request is filed with our team.
  • Eligibility for Return: To be eligible for a return or refund, the product must be in the same condition as when you received it. This means the item should be unused, unworn, and in its original packaging with all tags still attached. Additionally, you will need to provide the original receipt or proof of purchase.
  • Inspection of Return: Once we receive your returned product, our team will inspect it to ensure it meets the return eligibility criteria. If the product is found to be used or without the necessary tags and packaging, we reserve the right to deny the return request.

Upon approval, we will proceed with your refund. Please note that if your return is not approved, the item will be sent back to you.

2. How will I get my refund?

We offer two convenient refund options for our customers:

  • Coupon Code: You may choose to receive a refund in the form of a coupon code. This coupon will be equivalent to the amount of your original purchase and can be used to buy any item from our website at a future date.

  • Cash Back: If you prefer a cash refund instead of a coupon code, we can process the refund via bank transfer or EasyPaisa. Please note that bank details or EasyPaisa information will need to be provided for this option.

Refund processing may take 5-10 working days, depending on the method you choose.

3. What’s a Coupon Code?

A coupon code is a digital voucher that allows you to use the refunded amount to make future purchases on our website. The value of the coupon code will be equivalent to the price of the returned item, and it can be applied during checkout when you shop with us again. This option gives you the flexibility to explore other products from our store.

4. What’s Cash Back?

If you choose cash back, we will refund the amount directly to you via bank transfer or EasyPaisa. This option is suitable if you prefer to receive the money back instead of a coupon code for future purchases. Please note that the refund may take 5-10 working days to reflect in your bank or EasyPaisa account, depending on your financial institution.

Important Note

Please be aware that Evento reserves the right to update or modify the return and refund policies at any time without prior notice. We encourage customers to regularly review our policies to stay informed of any changes.